Billing Questions
This section contains resources to answer commonly-asked billing questions such as how billing works, manage subscriptions, download invoices, etc.
11 articles in this collection
Written by Valeriia, Yevgenia Dolinkina-Dremina, and Marina Krivenets
Written by Valeriia, Yevgenia Dolinkina-Dremina, and Marina Krivenets
Understanding of Pricing Plans
How long can I use FREE subscription?
In this article you can find an information about time limits and conditions for a FREE subscription
Written by Marina Krivenets
Updated this week
Updated this week
What's the difference between FREE and BUSINESS plan?
In this article, you will find an information about all the differences between BUSINESS and FREE tariff plans
Written by Valeriia
Updated this week
Updated this week
What's the difference between Business and AGENCY plan?
In this article, you will learn about all the differences between Business and AGENCY tariff plans.
Written by Marina Krivenets
Updated this week
Updated this week
Subscriptions
Are there any discounts?
This article helps you to find an information about our actual discounts and special conditions
Written by Marina Krivenets
Updated this week
Updated this week
Could I make a one-time payment?
In this article you will find an information how to make a one-time payment
Written by Marina Krivenets
Updated this week
Updated this week
Could I make a payment by bank transfer?
In this article you will find out what data is required bank transfer creating, also you can find an example of a payment confirmation
Written by Marina Krivenets
Updated this week
Updated this week
How to update the payment method?
In this article you will an instruction how to update a payment method
Written by Yevgenia Dolinkina-Dremina
Updated this week
Updated this week
How billings works?
In this article you can find an information about payment process and instruction for Billing tag
Written by Marina Krivenets
Updated this week
Updated this week
How can I cancel my subscription?
In this article you can find an instruction about how to cancel your active subscription
Written by Marina Krivenets
Updated this week
Updated this week
Payments and Refunds
Can I get a refund?
In this article, you will find an information in what cases you can get a refund
Written by Marina Krivenets
Updated this week
Updated this week
How can I receive the bill for my financial team?
In this article you can find an instruction how you can receive the bill about your payment
Written by Marina Krivenets
Updated this week
Updated this week