Billing Questions

This section contains resources to answer commonly-asked billing questions such as how billing works, manage subscriptions, download invoices, etc.

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12 articles in this collection
Written by Valeriia, Yevgenia Dolinkina-Dremina, Marina Krivenets and 1 other

Understanding of Pricing Plans

How long can I use FREE subscription?

In this article you can find an information about time limits and conditions for a FREE subscription

Written by Marina Krivenets
Updated over a week ago

What's the difference between FREE and BASIC plans?

In this article, we will explain the main difference between the FREE and BASIC tariff plans

Written by Mariia Sokolenko
Updated over a week ago

What's the difference between MEDIUM and PRO plans?

In this article, we will look at the difference between MEDIUM and PRO billing plans

Written by Mariia Sokolenko
Updated over a week ago

Subscriptions

Are there any discounts?

This article helps you to find an information about our actual discounts and special conditions

Written by Marina Krivenets
Updated over a week ago

Could I make a one-time payment?

In this article you will find an information how to make a one-time payment

Written by Marina Krivenets
Updated over a week ago

Could I make a payment by bank transfer?

In this article you will find out what data is required bank transfer creating, also you can find an example of a payment confirmation

Written by Marina Krivenets
Updated over a week ago

How to update the payment method?

In this article you will an instruction how to update a payment method

Written by Yevgenia Dolinkina-Dremina
Updated over a week ago

How billings works?

In this article, you can find an information about payment process and instruction for Billing tag

Written by Marina Krivenets
Updated over a week ago

How can I cancel my subscription?

In this article you can find an instruction about how to cancel your active subscription

Written by Marina Krivenets
Updated over a week ago

How to apply the promo-code?

Following this article, you will know how to apply the promo-code

Written by Valeriia
Updated over a week ago

Payments and Refunds

Can I get a refund?

In this article, you will find an information in what cases you can get a refund

Written by Marina Krivenets
Updated over a week ago

How can I receive the bill for my financial team?

In this article you can find an instruction how you can receive the bill about your payment

Written by Marina Krivenets
Updated over a week ago