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Why does text change its color after sending?
Why does text change its color after sending?

In this article, you will be able to read why does text change its color after sending.

Oleksandr avatar
Written by Oleksandr
Updated over a week ago

After exporting and sending an email/template, certain parts of the text can change their format, color and add underlining.

It can happen due to the fact that many ESP services define parts of the text as links, such as: phone numbers, postal addresses, websites, and after sending the email/template, change their appearance.

For example, in the editor, the email will look like this:

But after exporting and sending, the text will already look like this:

How to resolve it?

In this case, we advise you to make these parts of the text as links directly in Stripo, edit them with a desired color and settings, and export the email:

The result should look like this:

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