All Collections
Editor Questions
Troubleshooting
Why, if I change a link in an exported OFT file the link isn't replaced with a new one after sending it?
Why, if I change a link in an exported OFT file the link isn't replaced with a new one after sending it?

This article will explain why an exported OFT file's modified link isn't updated after sending.

Oleksandr avatar
Written by Oleksandr
Updated over a week ago

Did you create a template, exported it to OFT-file and now you want to change some links into email but in a result after sending the links are still old, they did not replace with new ones as expected?

If you faced this situation, I suppose you turn on the "Support for Outlook" control.

Please keep in mind, this option inserts a special VML-code element into the HTML code.

And if you change the link inside the OFT file, a part of the HTML code changes, which causes the VML code to break.

So what's the solution?

  • Try to write all correct links directly in the Stripo editor and export a fully prepared email;

  • Disable the "Outlook support" button's control, thereby the HTML won't contain VML code inside, and you will be able to change links in the exported OFT file, and they will save after sending. However, the button's appearance will be distorted as Outlook does not support basic button styles without comments.


Thank you for taking the time to read our articles. We hope you will find this information helpful.


If you have any additional questions, please email us at support@stripo.email.

We would be glad to talk with you.


Did this answer your question?