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How to View Emails in HTML Format
How to View Emails in HTML Format

In this article, learn how to view emails in HTML format. This can help you see the original design of the email.

Daria Kovalova avatar
Written by Daria Kovalova
Updated over a week ago

How to View Emails in HTML Format

When you receive an email, it's typically displayed in plain text format, which can be a bit boring and difficult to read. However, many emails also include HTML formatting, which can make them more visually appealing and easier to navigate. In this article, we'll show you how to view emails in HTML format, so you can enjoy all the benefits of visually-rich emails.

Understanding HTML Emails

HTML stands for Hypertext Markup Language, which is the language used to create web pages. HTML emails use this same language to add formatting and styling to an email message. This allows email designers to add images, links, colors, and other design elements to an email, making it more engaging and visually appealing.

Changing Your Email Settings

Most email clients will display HTML emails by default, but if you're only seeing plain text, you may need to change your email settings. In some cases, your email client may be set to block images or HTML content for security reasons. Here's how to change your email settings in some popular email clients:

  • Gmail: Click on the gear icon in the top right corner, select "Settings," scroll down to the "Images" section, and select "Always display external images."

  • Outlook: Click on "File" in the top left corner, select "Options," select "Trust Center," select "Trust Center Settings," select "Automatic Download," and then uncheck the box next to "Don't download pictures automatically in HTML e-mail messages or RSS items."

  • Apple Mail: Click on "Mail" in the top left corner, select "Preferences," select "Viewing," and then uncheck the box next to "Load remote content in messages."

Viewing HTML Emails on Mobile Devices

If you're using a mobile device to check your email, you may need to adjust your settings to view HTML emails. Here's how to do it on some popular mobile devices:

  • iPhone: Go to "Settings," select "Mail," select "Load Remote Images," and then toggle the switch to "On."

  • Android: Open the email app, go to "Settings," select the email account you want to adjust, select "Images," and then select "Always show."

Troubleshooting HTML Email Issues

If you're still having trouble viewing HTML emails after adjusting your settings, there may be other issues at play. Here are some common troubleshooting steps you can take:

  • Check your internet connection: Make sure you're connected to the internet and have a strong signal.

  • Clear your cache: Clear your browser or email client cache to make sure you're viewing the most up-to-date version of the email.

  • Check your email client: Some email clients may have issues displaying HTML emails. Try accessing the email from a different email client to see if it displays correctly.


HTML emails can make your inbox more visually appealing and easier to navigate, but they require some adjustments to your settings and troubleshooting if you're having issues viewing them. By following the steps outlined in this article, you can enjoy all the benefits of HTML emails and make your email experience more engaging and enjoyable.

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