When customers use personalization tags (Merge tags) for different images editor can't recognize them and as result replaces image to the "broken" icon:

Some people are concerned because it is confusing to them.

If you want to replace the "broken" icon with your own image, use the configuration below:

{   "defaultImgForMergeTagSrc":"URL"}


"URL" - is the link for your image

You should apply this configuration in the moment to initialization and it will work as on the screenshot below:

Please be aware that you can use this article to apply your own list with merge tags: https://support.stripo.email/en/articles/3726070-merge-tags

If you need any additional assistance please let us know to support@stripo.email

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