How to export an email template to Amazon Pinpoint?

In this article, you can find more information on exporting email templates from Stripo to Amazon Pinpoint.

Oleksandr avatar
Written by Oleksandr
Updated over a week ago

To export your email template from Stripo directly to Amazon Pinpoint, you need to:

  • Open an email template and click the "Export" button, which is located above the email template, then click on Email Provider and find the "Amazon Pinpoint" icon;

  • Enter your Export account name (you can give any), API Key, Secret Key, and select your region from the drop-down list; click the "Export" button;

You will find the API Key and Secret in your Amazon account. Please, refer to the Access Keys documentation in the AWS General Reference;

The instance you can check on the top panel of your Amazon Pinpoint account page.

In case you faced an error while exporting, please, also check these permissions for these methods in the Amazon account:

  1. mobiletargeting:CreateEmailTemplate

  2. mobiletargeting:GetApps

  3. mobiletargeting:GetEmailTemplate

  4. mobiletargeting:UpdateEmailTemplate

  5. mobiletargeting:ListTemplateVersions

  6. mobiletargeting:UpdateTemplateActiveVersion

You can configure these permissions in the "Security credentials" β†’ "Policies" β†’ "Create policy" section.

  • The email template will be placed in the "Message templates" menu;

  • To find your template in your AWS account, you should click on "Services" β†’ "Amazon Pinpoint";

  • If you export more than one email or template with the same name, you will see the following pop-up notification where you are asked to choose whether you'd like to export your newsletter as new or replace an existing one;

  • If you choose "As a new one", you will have the opportunity to change its name;

  • By choosing "Replace existing" you will be able to create a new version of the email (If this control is not enabled, Stripo will update the latest version of that email message/template in Amazon Pinpoint) and set this version as an "active" one.

  • You will also be able to check all versions of each exported email template;

​Important to note: currently, when exporting email templates directly to Amazon Pinpoint, there are some restrictions on the email template's name since characters that differ from 8-bit characters and spaces in the email template name/title are not supported.

Thereby, some signs or emojis will be removed, and spaces will be replaced with underscores.

  • For example, if your email template is named as New message 18 !:)-;'"πŸ˜‹ ;

  • It will appear as "New_message_18_-" in Amazon Pinpoint;


Thank you for taking the time to read our articles. We hope you will find this information helpful.

If you have any additional questions, please email us at

We would be glad to talk with you.

Did this answer your question?