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Why could my email not be delivered to HubSpot?
Why could my email not be delivered to HubSpot?

In this article, you will find an answer why the email could not be sent to HubSpot and way to make a successful export.

Marina Krivenets avatar
Written by Marina Krivenets
Updated over a week ago

If your email template cannot be delivered to HubSpot, please make sure that you have one of these 2 paid Subscription plans with HubSpot :

  • HubSpot Marketing Professional package;

  • Enterprise package.

Then ensure you have enough rights to build, view and edit templates.

Here is an example:

  • design-manager-access;

  • content-core-api-access;

  • content-access.

You can check this information in the Settings menu in your HubSpot account.ย 

Also, please be advised that you need to add such a list of Merge tags to the email template, for example, to the text block, before exporting to HubSpot:

{{ site_settings.company_name }}

{{ site_settings.company_street_address_1 }}

{{ site_settings.company_city }}

{{ site_settings.company_state }}

{{ unsubscribe_link }}

When exported to HubSpot, your email template will be placed in the "Marketing" โ†’ "Design tools" โ†’ "Stripo Templates" menu tab.

Thank you for taking the time to read our articles. We hope you will find this information helpful.

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