All Collections
Exporting and Testing
Why is the background color changed in Braze?
Why is the background color changed in Braze?

This article will explain why the background transforms after exporting to Braze and how to fix it.

Marina Krivenets avatar
Written by Marina Krivenets
Updated over a week ago

Sometimes, after the direct export to Braze, you can find that the background color or background image for stripe, structure, or container became different.

It happens because Braze service has its own CSS inliner and when it receives the email with HTML+CSS, it automatically tries to "fix" the code.

To solve this issue and see background colors please open "Edit Sending info" in the Braze.

And turn off the "Inline CSS" option.

Done :)

Thank you for taking the time to read our articles. We hope you will find this information helpful.

If you have any additional questions, please email us at

We would be glad to talk with you.

Did this answer your question?