Reset Password
If you have forgotten your Stripo account password and cannot log in to it, you have an opportunity to reset the password.
To reset your current password, click the "Login" button and reach the "Forgot password?" link;
Then, you have to insert your email address in the "Reset Your Password" form and click on the "Send Instructions" button.
You will receive password reset instructions to your email within 24 hours.
If you still didn't receive the password reset email, we would like to advise you to check the Spam and Promotions folders and to search for the password reset instruction email using the sender's email address support@stripo.email.
Be careful with your email address! Our Email service provider has restrictions on sending emails to addresses that consist the following words in their sender names:
- webmaster, noreply, gov (government email addresses);
- Chinese domains, like "qq.com", "163.com";
- email addresses with "+" symbol inside.
If your sender name does not contain the words mentioned above, but you still haven’t received the password reset email, please email us at support@stripo.email, and we will try to help you.
Change Password
If you want to change your current password, please use the corresponding form on the "Profile" menu page.
Insert your current password, then set a new one, and repeat the new password once again.
Please note that the password minimum length is 10 characters, including 1 uppercase and 1 numeric character; you can also use only the following characters for your password: A-Z, a-z, 0-9.
Thank you for taking the time to read our articles. We hope you will find this information helpful.
If you have any additional questions, please email us at support@stripo.email.
We would be glad to talk with you.